Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Authorised and regulated by the Financial Services Authority under numbers 119278 and 191240 respectively.
Lloyds TSB Bank plc and Lloyds TSB Scotland plc are covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all Lloyds TSB Commercial Banking customers will be covered by these schemes).

Lloyds TSB Private Banking Limited. Registered office: 25 Gresham Street, London, EC2V 7HN.
Lending is subject to status. We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. 
Licensed under the Consumer Credit Act 1974 under registration numbers 0004685 and 0198797 respectively.

AER – stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advertisement for a savings product which quotes an interest rate will contain an AER, you will be able to compare more easily what return you can expect from your savings over time.
GROSS – Gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law.
NET – The rate of interest which would be payable after allowing for the deduction of income tax at the rate specified by law. Interest is normally paid at the net rate, unless the account falls within an exempt category or the account-holder qualifies to receive interest gross.