How to contact us – by phone
Please select the type of help you need from below and call the team which can help.
Business Customer Service Advisers
They can help you with:
- account balances and details of recent transactions
- transferring money between your organisation’s Lloyds TSB accounts
- cancelling and amending standing orders
- cancelling Direct Debits
- statement requests
- ordering cheque books and paying in books.
Phone 0845 072 5555 (open 8am to 8pm Monday to Friday and 9am to 1pm Saturday)
Clubs and Charities team – your specialist relationship managers
They can help you with the more complex issues, such as:
- arranging financial assistance
- savings
- accessing our products and services
- changing signatories on your account
- finding insurance cover
Phone 0845 072 5555 and ask to be transferred to the National Clubs and Charities Centre (open 9am to 5pm Monday to Friday)
New account opening team
Call us on 0800 056 0056 (open 8am to 8pm Monday to Friday and 9am to 1pm Saturday) to discuss your application with one of our advisors.
In person
Please visit your local branch where a member of staff will be able to help you.
Apply online
Please complete the online enquiry form and a member of the account opening team will call you back to complete your application form.



