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Shop Insurance

Essential cover with flexible options to help tailor to your business

Overview

Our Complete Retailer Shop and Salon cover is for:  

Complete Retailer Insurance offers essential protection, with liability cover offered as standard to protect your product, your employees’ and your customers, so you can trade knowing you’re protected. 

Your policy can be tailored to your business. Just select the level of trade contents and stock cover appropriate for your business, so you’re only paying  for what you need . During seasonal peaks, your stock cover will automatically increase by 20% at no extra cost.

Lloyds TSB Essential Business Insurance is arranged and underwritten by Allianz Insurance plc

For some trades, cover is unavailable online. If your trade is not listed in the drop down box in the 'Your Business' section when you click through to get a quote, please call the Business Insurance Centre on  0800 048 1669.

Get a Shop Insurance quote      Retrieve a Shop Insurance quote

Key Features 

  • Employer’s Liability – covering compensation claims from employees, up to £10m
  • Public Liability - £2m as standard or £5m for some businesses
  • Products Liability – set as £2m as standard, with the option to increase to £5m
  • Trade Contents– you tell us how much cover you need up to £500,000 for your contents and stock
  • Money and Personal assault – up to £3,000 (excludes loss from unattended vehicles & assault on persons under 16 or over 70)
  • Goods in Transit - £2,500 as standard with the option to increase to £10,000 (excludes some goods e.g. jewellery and livestock)
  • Deterioration of Stock – up to £1,000
  • Business interruption – up to £600,000 for loss of gross profit and reasonable expenses incurred as a result of an insured incident. Cover lasts for up to 24 months while you get your business up and running again
  • Legal Expenses – covering any legal expenses for £100,000

With options to add:

  • Buildings cover – cover for your premises , including subsidence cover
  • Loss of license -  covers  loss of profits or a decrease in value to your premises up to £250k caused by the loss of your entertainment or liquor license through no fault of your own
  • Terrorism – covers damage to your property as a result of terrorism up to the sums insured.

And to help your cash flow there's no interest to pay if you want to spread your payments by monthly direct debit and no charges for making changes to your cover.

For further details of the benefits and exclusions that apply, please take a look at the Complete Retailer Policy Summary Document or for full details of all the terms and conditions the Complete Retailer Policy Wording Document before you buy. Terms and conditions apply to the benefits listed.

If this product does not meet your exact business insurance needs call the Business Insurance Centre on 0800 048 1669.

Lloyds TSB Essential Business Insurance is arranged and underwritten by Allianz Insurance plc.

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Policy Details

Complete Retailer Shop and Salon Core Covers

Optional Covers

Included within your policy are a range of additional benefits:

For further details of the significant benefits and exclusions that apply, please take a look at the Complete Retailer Policy Summary Document or for full details of all the terms and conditions the Complete Retailer Policy Wording Document before you buy.

Get a Shop Insurance quote      Retrieve a Shop Insurance quote

If this product does not meet your requirements call the Business Insurance Centre on 0800 048 1669

Lloyds TSB Essential Business Insurance is arranged and underwritten by Allianz Insurance plc

Do you require Professional Indemnity Insurance? 
Interested in Commercial Vehicle Insurance? 


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FAQs

If this product does not meet your exact business insurance needs call the Business Insurance Centre on 0800 048 1669.

Welcome to the Lloyds TSB Frequently Asked Questions section for Complete Retailer Shop and Salon Insurance

Q: How long is a quote valid for?
The quote will remain valid for up to 60 days from the quote date.
Q: How far in advance can I get a quote?
You can get a quote anytime, but it will expire after  60 days, so it’s best to get one no more than 60 days before you need cover to start.
Q: What if I don't know the date of a previous claim when completing the application?
It’s important that you provide accurate information in respect of previous claims as failure to do so may invalidate your policy or result in a claim not being paid. Please contact your previous insurer who should be able to provide the details you require.
Q: What if I don't know the amount of a previous claim when completing the application?
It’s important that you provide accurate information in respect of previous claims as failure to do so may invalidate your policy or result in a claim not being paid. Please contact your previous insurer who should be able to provide the details you require.
Q: How many claims can I have had previously?
In order to get an online quote your business must not have been subject to more than two incidents, losses or claims (or the total value of all claims must not exceed £5,000) within the past three years. If this is not the case you may still be able to get a quote for Essential Business Insurance but you will need to call the Business Insurance Centre on 0800 048 1669.
Q: What are the exclusions on this policy?
The full list of exclusions, as well as full terms and conditions, can be found in the Complete Retailer Policy Wording Document. Alternatively, a summary of the significant exclusions can be found in the Complete Retailer Policy Summary Document. In addition, when you buy, any additional exclusions or conditions specific to you will be explained, and then detailed in your policy schedule.
Q: What are the standard excesses?
The main standard excesses on this product vary by section as follows:
Contents - £250 (£500 for new ventures)
Buildings - £250 (£1000 for subsidence claims)
For further details please refer to the policy summary.
Q: What is public liability cover?
Public liability is designed to cover you against your legal liability in connection with your business to pay compensation and claimants costs and expenses in respect of accidental injury to any person or damage to material property. Please note that it does not provide cover in respect of injury to your own employees - this will require Employers' Liability.
Q: What is employer's liability cover?
Employers' Liability is designed to cover you against your legal liability to pay compensation and claimant's costs in respect of injury and disease sustained by any of your employees undertaking work in connection with your business. Please note that most employers are required by law to have employers' liability insurance. Further advice can be found in the Health and Safety Executive guide (HSE40) which can be found here http://www.hse.gov.uk/pubns/hse40.pdf 
Q: What if my trade is not on the list?
If you cannot find your trade on the list please call the Business Insurance Centre on 0800 048 1669 for further help. It’s important not to choose another trade as this may invalidate your policy or result in a claim not being paid.
Q: What do I do if I have multiple trades?
You will only be able to choose one trade on this product. If this does not sufficiently cover all your activities then please call the Insurance Business Centre on 0800 048 1669 for further assistance. It is important that all your activities are advised to the business insurance centre as otherwise it may invalidate your policy or result in a claim not being paid.
Q: How many trades can I have on this policy?
You will only be able to choose one trade on this product. If this does not sufficiently cover all your activities then please call the Business Insurance Centre on 0800 048 1669 for further assistance. It is important that you tell the business insurance centre your trade in detail as otherwise it may invalidate your policy or result in a claim not being paid.
Q: What is the maximum number of people I can cover under this policy?
There is no limit on the number of staff you can employ under this policy.
Q: What covers are available under this product?
The following covers are available:

  • Trade Contents
  • Money & Personal Assault
  • Goods in Transit
  • Deterioration of Stock
  • Business Interruption (including Book Debts)
  • Employers Liability
  • Public & Products Liability
  • Buildings
  • Loss of Licence
  • Legal Expenses
  • Terrorism

Q: I employ more than 10 people, can you cover me?
There is no limit on the number of staff you can employ under this policy.
Q: Can I get cover if I am a tenant in the property where I run my business?
Yes, Complete Retailer can cover you.
Q: What minimum level of security must my building have?
The minimum level of security you must have in place is detailed in the Complete Retailer Policy Wording Document. In addition, based on your specific details you may be required to install an intruder alarm - this will be detailed in your quote.
Q: How will I know what security my building will need?
The minimum level of security you must have in place is detailed in the Complete Retailer Policy Wording Document. In addition, based on your specific details you may be required to install an intruder alarm - you will be alerted in your quote if this is the case.
Q: I don't have an alarm on my property can I still get insurance?
You may not need to have an alarm on your property - this will be based on your specific details. If Essential Business Insurance products require you to install one, it will be shown in your quote.
Q: If I don't select a certain cover on my policy now, can I add it later in the year?
Yes, providing any acceptance criteria are met.
Q: I have some specialist equipment in my business for my occupation, can I list this somewhere on my policy so I know it is covered?
Should you wish to have any specialist items listed on your policy please call the Business Insurance Centre on 0800 048 1669 for further help.
Q: Can you cover my van under the shop policy?
This cover can not be included under the Complete Retailer policy. You can insure your van separately under the Commercial Vehicle policy.
Q: If I use a private vehicle to pick up stock is it covered in transit?
Yes providing the vehicle is owned by you. The policy offers £2,500 cover for goods in transit as standard - you may choose a higher level if required. Some high risk goods are not covered, such as jewellery, watches and livestock – please read the Complete Retailer Policy Wording Document carefully to ensure you will be covered. 
Q: Am I covered for loss of refrigerated stock due to electrical failure (outside of my control)?
Cover is provided under the deterioration of stock section. £1,000 of cover is provided as standard, but you can increase this limit if necessary. Freezers and cold chambers over 10 years old will require a maintenance contract.

Quote

Get a quote today

Getting a Complete Retailer Shop and Salon quote is simple. You can even do it all online by following the straightforward online process, receiving your quote soon after submitting your request.

Lloyds TSB Essential Business Insurance is arranged and underwritten by Allianz Insurance plc

Get a Shop Insurance quote      Retrieve a Shop Insurance quote

What will you need?

  • The address your business operates from
  • The trading name of your company
  • The number and amount of any previous claims
  • The date you wish the cover to start from

For further details of the benefits and exclusions that apply, please take a look at the Complete Retailer Policy Summary Document or for full details of all the terms and conditions the Complete Retailer Policy Wording Document before you buy. Terms and conditions apply to the benefits listed.

If this product does not meet your exact business insurance needs call the Business Insurance Centre on 0800 048 1669.

If you do not have Adobe Acrobat installed on your system please use this link to get the free Acrobat reader plug-in.


Get a Shop & Salon
Insurance Quote

Get a Shop Insurance quote

Call us on 0800 048 1669. 9am - 5pm Monday - Friday.

Retrieve a Shop Insurance quote

Contact Us
Need to speak to us about your Business Insurance needs, contact our UK based call centre for more information, or request a call back and someone will contact you.