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CHAPS

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Guaranteed same-day payment of cleared funds in the UK
CHAPS is an electronic, bank to bank payment system that guarantees same business day payment providing the funds are released before 3pm.

Provides speed and guaranteed payment

Payments can be made for any amount

Funds are cleared on the day they are received

To find out more, call into your local branch or call 0845 072 5555 (open 8am to 8pm Monday to Friday and 9am to 1pm Saturday) to speak to one of our relationship managers.

Features & Benefits of CHAPS

  • Fast, reliable and secure method of guaranteeing same business day payment of cleared funds in the UK.
  • Payment is made from one account to another on the same business day.
  • Funds are cleared on day of receipt.
  • Built-in security.
  • Nationwide service.
  • Sterling payments only.
  • Payments are unconditional, and once made, cannot be recalled.
  • Payments can be made for any amount, so there's no need to worry about cheque guarantee limits.
  • Easy to arrange.
  • Money is received on the same business day, and can therefore be drawn against immediately.

View our CHAPS charges.

How do I open a new CHAPS?

At your local branch
Drop in to your local branch to complete an application form.

By phone
Call 0845 072 5555 (open 8am to 8pm Monday to Friday and 9am to 1pm Saturday) to make an appointment.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
If you need to call us from abroad, or prefer not to use our 0845 number, you can also call us on +44 (0)1733 347338 to speak to one of our advisors.