site support navigationpage contentuseful information navigation
Lloyds TSB

Working from home

Working from home sounds like an attractive prospect – but have you thought through all the practical issues?

This guide will give you information and advice about:

  • Day-to-day issues of working from home
  • Insurance
  • Legal Issues

Day-to-day issues of working from home

Once you have decided you want to work from home, there are many practical issues to address.

  • Striking a sensible balance between life and work. Avoid the temptation to work long hours just because you are always near your work. Set limits, as you would if you were in an office.
  • Avoiding distractions. It’s important to separate work from home life, even if they both go on under the same roof. Make sure your family is aware when you are working, and dedicate a certain part of your house to work, so that you can concentrate fully when you need to.
  • Creating a professional image. If clients or colleagues are likely to visit, dress appropriately, and present a professional working environment to clients and colleagues. Consider setting up a separate phone line for business purposes.
  • Finding enough space. If your property is too small to accommodate both your work and personal life, you may have to reconsider your plans.

Insurance

Valid comprehensive insurance will give you peace of mind by protecting you and your business from financial risk should disaster ever strike. 

  • Your home contents cover will almost certainly need to be extended to cover work materials, computers and so on.
  • Inform your insurers that you are operating a business from home and check that you are covered. 
  • If you employ anyone at your home – even part-time – you must have employer’s liability insurance.
  • You may need a specialised home worker’s policy that will cover you for business interruption. This would pay out for providing a temporary office if, for example, your home was flooded. Find out more about Lloyds TSB Home Worker Essential Business Insurance
  • Consider taking out permanent health/accident insurance that will pay out a regular income if you are unable to work because of an accident or serious illness.
  • You may be required by law to take out public liability insurance in case someone injures themselves while on your property. It’s a good idea to carry out a risk assessment of any areas the public will enter.

Legal issues

Depending on what sort of business you are running, there are a range of laws, rules and guidelines you need to be aware of. Here are the most important:

  • Planning permission: check with your local authority whether you need planning permission to use your property for business purposes, particularly if it involves changes to your property.
  • Employees' rights: the National Minimum Wage (NMW) and the Working Time Directive (which restricts the number of hours employees may work each week) may affect you if you employ staff.
  • Disability legislation: the Disability Discrimination Act now covers small businesses. See www.dwp.gov.uk/employers/dda/
  • Mortgage conditions. Check the mortgage conditions of your property to see if running a business is permissible, and inform your lender

Useful contacts

  • Health & Safety Executive – www.hse.gov.uk  – information on home working and health and safety.
  • HM Revenue & Customs – www.hmrc.gov.uk
  • Federation of Small Businesses – www.fsb.org.uk – an independent lobby and advice service.
  • Business Link –  www.businesslink.gov.uk – a self-help portal of action-focused information for small and medium businesses, linking to all relevant ministries and departments.

You may also be interested in...

 

Our service promise
We aim to provide the highest level of customer service possible. However, if you experience a problem we will always seek to resolve this as quickly and efficiently as possible. You can request a copy of our ‘How to voice your concerns’ leaflet from your business team or any branch. Our complaint procedures can also be found on our Contact us page.

While all reasonable care has been taken to ensure that the information in this business guide is accurate, no liability is accepted by Lloyds TSB for any loss or damage caused to any person relying on any statement or omission in this business guide. This business guide is provided for information only and should not be relied on as offering advice for any set of circumstances and specific advice should always be sought in each instance.

When using these services your agreement will be with the relevant third party and their terms and conditions will apply. Lloyds TSB shall not be responsible or liable to you for any failure by the third party to provide these services or in relation to use by the third party of any confidential information supplied to them by you.

Please contact your business team or branch if you’d like this in Braille, large print or on audio tape.

We accept calls made through RNID Typetalk.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds TSB Bank plc Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Lloyds TSB Scotland plc Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland no. 95237.
Telephone: 0131 225 4555.

Authorised and regulated by the Financial Services Authority and signatories to the Banking Codes.